Short answer
Not much. Hotels and major attractions have some English, but restaurants, taxis, and shops often do not. A translation app and screenshots of addresses go a long way.
The reality
Harbin is not a major international city like Shanghai or Beijing. Younger people may speak some English, especially in hotels and universities, but fluency is not common. Taxi drivers, market vendors, and small restaurant staff usually speak only Chinese.
Signs at major attractions often include English. Menus may have pictures. Beyond that, expect to rely on translation.
What to prepare
Install a translation app with offline Chinese, and download the Chinese language pack. Save your hotel address in Chinese, a screenshot of your booking, and a few key phrases. A paper map or offline map helps when your phone dies.
The language and etiquette guide covers phrases and customs. The internet and eSIM guide explains connectivity.
Getting help
Hotel staff are your best resource for directions and bookings. At restaurants, point at pictures or use a translation app. For taxis, show the address in Chinese; do not rely on spoken pronunciation.
If you need a guide, book through a reputable operator. The contact page explains how to ask for help with routes.
Related questions
Field desk / direct line
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